DECOTEK Automotive is based in the Irish midlands employing approximately 320 people in a highly skilled manufacturing environment. We design, develop and manufacture premium exterior trim components for the global automotive industry customers. We are currently recruiting for a Sales Administrator. This role will be full-time. Working hours will be Monday-Friday 08.00-16.30. At Decotek Automotive the Sales Administrator will possess excellent administrative skills, be a strong communicator and multitasker as well as having a history of first-rate accuracy and task completion. Principal Accountabilities: Resolving customer’s queries, complaints, and disputes, finding, and updating customers regarding possible solutions, and coordinate internally if needed Updating customer portals as needed Processing all customer orders on SAP Checking stock availability Be cost effective in all contracts/purchasing and proactively look to reduce costs through efficiency and automation Managing Logistics Issues and communicating them to manager Dealing with customers both in person and over the phone Ability to manage all queries end to end General office duties including filing, faxing, and emailing Skills and Experience: Good documentation and general communication skills Excellent time management and organizational skills with a high level of attention to detail Competency in Microsoft applications including Word, Excel, and Outlook High levels of flexibility and a willingness to learn and develop Positive attitude, pro-active and ability to prioritise workload as required Flexible individual with a strong work ethic Ability to work well in a team Fluency in English (spoken and written) Interested? What can Decotek offer you? We provide 21.5 days of annual leave – plus your 10 statutory bank holidays Compassionate Leave Refer A Friend Scheme Bike to Work Scheme Employee Assistance Programme for you and your family, offering up to 8 free counselling sessions, and many more wellness benefits Attendance Bonus Health & Safety Bonus Bi-Annual Events including Summer BBQ & Xmas Dinner We’d love to hear from you. Please hit the link to apply, or get in touch via our careers page for more information on any of our open vacancies @ Decotek Automotive Ltd.